Refund policy

Returns Policy

  • Please reach out to us within 7 business days of receiving your order.
  • Include in the email:
    • Your order number;
    • Photos, where relevant, of the issues.

 

What happens next?

  • We aim to process all requests within 7 working days.
  • To get the process going quicker just send us clear photos and a description of the issue.
  • If your return or refund request is confirmed, you can return the items to the  - - 535 4th st eureka ca 95501 - in their original packaging.
  • Lost Coast Supply Co. will not accept unconfirmed returns.

 

Returned items 

  • All returned items should be unused, unworn, and unwashed. 
  • Lost Coast Supply Co. does not accept worn, stained, damaged, or altered items. 
  • We do not provide freight-to-collect (FTC) service for returning the package; the return shipping cost will be at your own expense.

 

Refund

  • If your refund request is confirmed, Lost Coast Supply Co. will return the money to the account used to pay for the order in the currency it was initially bought in.